Krystal Cancun  

cancun-quintana-roo, Mexic
Zona Hotelera vezi pe harta
Property Desc:

Property Location With a stay at Krystal Cancun in Cancun (Zona Hotelera), you'll be a 4-minute drive from Cancun Interactive Aquarium and 6 minutes from Aquaworld. This beach resort is 2.4 mi (3.9 km) from La Isla Shopping Mall and 6.2 mi (9.9 km) from El Rey Ruins.


Rooms Treat yourself to a stay in one of the 502 guestrooms, featuring fireplaces and plasma televisions. Complimentary wireless Internet access keeps you connected, and cable programming is available for your entertainment. Conveniences include phones, as well as laptop-compatible safes and minibars.


Amenities

Pamper yourself with a visit to the spa, which offers massages and facials. If you're looking for recreational opportunities, you'll find an outdoor pool, a spa tub, and a sauna. Additional amenities at this resort include complimentary wireless Internet access, concierge services, and babysitting/childcare (surcharge).


Dining All-inclusive rates are available at this resort. Meals and beverages at onsite dining establishments are included in all-inclusive rates. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.

Enjoy Mexican cuisine at El Mortero, one of the resort's 2 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/café. Relax with a refreshing drink from the poolside bar or one of the 4 bars/lounges. Buffet breakfasts are available daily from 7 AM to 11 AM for a fee.


Business, Other Amenities

Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. This resort has 5 meeting rooms available for events. Free valet parking is available onsite.


Attractions

Distances are displayed to the nearest 0.1 mile and kilometer.

Forum Beach - 0.1 km / 0.1 mi
Gaviota Azul Beach - 0.1 km / 0.1 mi
Caracol Beach - 0.1 km / 0.1 mi
Cancun Convention Center - 0.2 km / 0.1 mi
Delphinus Dreams - 0.3 km / 0.2 mi
Costa Occidental de Isla Mujeres National Park - 0.4 km / 0.2 mi
Chac Mool Beach - 0.5 km / 0.3 mi
Plaza Caracol Mall - 0.7 km / 0.4 mi
Cancun Golf Club at Pok Ta Pok - 2.6 km / 1.6 mi
Tortuga Beach - 3.2 km / 2 mi
Yamil Lu'um Archaeological Zone - 3.2 km / 2 mi
La Isla Shopping Mall - 3.5 km / 2.2 mi
Cancun Interactive Aquarium - 3.5 km / 2.2 mi
Tequila Museum - 3.5 km / 2.2 mi
Marlin Beach - 3.7 km / 2.3 mi

The preferred airport for Krystal Cancun is Cancun Intl. Airport (CUN) - 23.6 km / 14.7 mi


Know Before You Go:

  • Only registered guests are allowed in the guestrooms.
  • Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
  • No pets and no service animals are allowed at this property.
  • This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning.
  • Personal protective equipment, including masks, will be available to guests.
  • Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas.
  • Contactless check-in and contactless check-out are available.
  • Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.
  • Each guestroom is kept vacant for a minimum of 72 hours between bookings.
  • This property affirms that it follows the cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico).
  • This property affirms that it adheres to the cleaning and disinfection practices of Ecolab (3rd party expert - Global).
  • Enhanced food service safety measures are in place.


Fees:

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for buffet breakfast: MXN 240 for adults and MXN 120 for children (approximately)
  • Late check-out is available for a fee (subject to availability, amount varies)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.


Mandatory Fees and Taxes:

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: MXN 26.89 per accommodation, per night

We have included all charges provided to us by the property.


Checkin Instructions:

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards, debit cards, and cash
  • Safety features at this property include a fire extinguisher, a smoke detector, and a security system
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property


Special Checkin Instructions:

Front desk staff will greet guests on arrival. This property offers onsite health screenings for COVID-19. There is no charge for rapid antigen departure screenings for US citizens (up to 2 guests per booking) staying 3 nights or more. PCR screening for COVID-19 is available for a surcharge. Guests should contact the concierge upon arrival to schedule departure health screenings.


Checkin Time:

3:00 PM


Checkin End Time:

anytime


Checkin Minimum Age:

18


Checkout Time:

12:00 PM


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Hotel facilities

  • Gift shops or newsstand
  • Dry cleaning/laundry service
  • Shopping on site
  • Outdoor pool
  • Parking (limited spaces)
  • Beach umbrellas
  • Babysitting or childcare (surcharge)
  • Number of meeting rooms - 5
  • Spa tub
  • Television in common areas
  • Free WiFi
  • Number of bars/lounges - 4
  • Spa treatment room(s)
  • Garden
  • In-room accessibility
  • Coffee shop or café
  • Free newspapers in lobby
  • Full-service spa
  • Wedding services
  • Tours/ticket assistance
  • Beach towels
  • Wheelchair accessible – no
  • Luggage storage
  • Swim-up bar
  • Multilingual staff
  • Business center
  • 24-hour front desk
  • Breakfast available (surcharge)
  • Number of restaurants - 2
  • Spa services on site
  • Turkish bath/Hammam
  • Poolside bar
  • Smoke-free property
  • Laundry facilities
  • Children's pool
  • Sauna
  • Steam room
  • Elevator
  • Free self parking
  • Children's club (free)
  • Fitness facilities
  • Free valet parking
  • Hair salon
  • Concierge services

Room facilities

  • Non-Smoking
  • Television
  • Guidebooks or recommendations
  • Window screens
  • Laptop-friendly workspace
  • In-room climate control (air conditioning)
  • In-room childcare (surcharge)
  • Blackout drapes/curtains
  • Minibar
  • Coffee/tea maker
  • Daily housekeeping
  • Free WiFi
  • Phone
  • In-room safe (laptop compatible)
  • Premium TV channels
  • Towels provided
  • Restaurant dining guide
  • Bedsheets provided
  • Soap
  • Shower only
  • Toilet paper
  • Shampoo
  • Private bathroom
  • Free toiletries
  • Iron/ironing board
  • Pay movies
  • Rainfall showerhead
  • Fireplace
  • Room service (24 hours)
  • Plasma TV
  • Cable TV service
  • Room and bed type depend on availability check-in
  • Free cribs/infant beds
  • Club level room
  • No rollaway/extra beds

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Informatiile si fotografiile din pagina cu descrierea unitatii de cazare au caracter strict informativ si sunt preluate de la partenerii nostrii sau de pe site-urile de prezentare ale acestora. Pozele de pe site sunt generice si nu pot fi considerate contractuale, ele reprezinta efortul nostru permanent de a oferi informatii despre aceste locatii. Incercam zilnic sa actualizam aceste informatii, dar nu garantam ca sunt complete, actualizate sau nu contin erori. Va recomandam sa consultati site-urile oficiale ale unitatilor de cazare sau sa cereti informatii actualizate agentiei noastre.

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